FREQUENTLY ASKED QUESTIONS
WHAT PAYMENT METHODS ARE AVAILABLE?
Payments can be made by credit card.
CAN WE COLLABORATE ?
We are open to any collaboration with small or large structures in Switzerland or abroad.
ORDERS AND SHIPMENTS
DO YOU SHIP INTERNATIONALLY ?
We ship our products internationally.
CAN I TRACK MY ORDER ?
A shipping confirmation will be sent to you.
HOW LONG WILL TAKE MY ORDER TO ARRIVE ?
This depends on the selected sending mode.
HOW CAN I CHANGE MY ORDER ?
Once an order is validated, it can no longer be modified.
EXCHANGES AND RETURNS
HOW CAN I EXCHANGE OR RETURN A PRODUCT ?
The products are neither taken back nor exchanged.
COMPONENTS AND STORAGE
WHERE DO THE COMPONENTS COME FROM ?
The origin of the raw materials is global.
HOW SHOULD I STORE MY PRODUCT ?
Products should be stored in a cool, dry place.
AMALIA LINE LOUNGE
HOW TO ACCESS YOUR SHOP ?
You can access our point of sale by appointment only.
HOW CAN I GET A COPY OF MY INVOICE ?
An invoice will be sent to you directly upon receipt of your order and then upon dispatch of your products.